Last updated: May 2026
At CitroTech, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
When you fill out forms on our website (for example, request a quote or contact us), we may collect personal information such as:
- Name
- Email address
- Phone number
- Mailing address
- SMS consent and messaging preferences, where applicable
- Any other information you provide voluntarily
b. Non-Personal Information
We also collect non-personal information automatically as you navigate through the site. This may include:
- IP address
- Browser type and version
- Operating system
- Referring site URLs
- Pages viewed and time spent on them
- Usage data collected via Google Tag Manager, Google Analytics, and similar tools
2. How We Use Your Information
a. Personal Information
We may use your personal information to:
- Respond to your inquiries or requests
- Process and fulfill orders or service requests
- Send updates, newsletters, or promotional materials when you have opted in
- Improve our website, products, and services
- Comply with legal obligations
b. Non-Personal Information
We use non-personal information to analyze trends, administer the site, understand how visitors use our pages, and improve user experience.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you interact with our site.
Types of cookies we may use include essential cookies (required for the site to function), analytical/performance cookies (for example, through Google Analytics), and functionality cookies that remember your preferences.
You can control cookies through your browser settings. Disabling cookies may affect how certain features work.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in operating our website, hosting, analytics, CRM, or marketing automation (for example, Salesforce, Pardot), subject to confidentiality obligations
- Legal authorities when required by law or to protect our rights, property, or safety
5. Data Security
We implement administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction, including SSL encryption where appropriate and restricted access to systems that store data.
No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
a. Access and Correction
You may request access to personal information we hold about you and ask that we correct inaccurate or incomplete data.
b. Opt-Out
You may opt out of promotional emails by using the unsubscribe link in those messages. For SMS, you may reply “STOP” or follow instructions provided at opt-in.
c. Deletion and Portability
You may request deletion of your personal information, subject to legal or contractual retention requirements, or request a copy of your data in a structured, commonly used format where applicable law provides that right.
7. Google Analytics
Our website may use Google Analytics to help analyze how visitors use the site. Information generated by cookies may be transmitted to and stored by Google. You can opt out using Google’s Analytics opt-out browser add-on.
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact Us
Questions about this Privacy Policy? Contact us at info@citrotech.com, call +1 (760) 664-2855, or write to 3230 Production Avenue, Suite C, Oceanside, CA 92058.